help-scout-mcp-server

Search Help Scout conversations, customers, organizations, threads, and inboxes with AI assistants

Install Command

npx -y help-scout-mcp-server

Claude Desktop Config

{
  "mcpServers": {
    "help-scout-mcp-server": {
      "command": "npx",
      "args": [
        "-y",
        "help-scout-mcp-server"
      ]
    }
  }
}

help-scout-mcp-server is a community MCP server that connects AI assistants like Claude to search help scout conversations, customers, organizations, threads, and inboxes with ai assistants. It runs locally on your machine, keeping your data private and giving you full control over the connection. Teams can use it to automate message handling and keep Claude in the loop on conversations.

About help-scout-mcp-server

Overview

Search Help Scout conversations, customers, organizations, threads, and inboxes with AI assistants

Topics

mcp, model-context-protocol, modelcontextprotocol, mcp-server, help-scout, help-scout-api, helpscout, help scout, customer-support, claude-cowork, claude-code-plugin, claude-desktop, typescript, nodejs

Who Should Use help-scout-mcp-server?

1Let Claude read and send messages on your behalf
2Summarize threads, draft replies, and manage notifications
3Build AI-powered bots and automation for messaging platforms
4Connect team communication tools to your AI workflow

How to Install help-scout-mcp-server

Before you start

You will need Node.js (v18 or later) installed on your machine — download it from nodejs.org if you haven't already.

1Open a terminal (Terminal on Mac, Command Prompt or PowerShell on Windows).
2Paste the install command above and press Enter — Node.js will download and run the server automatically.
3Add the server to your Claude Desktop config file (see the JSON snippet above) and restart Claude.

The Claude Desktop config snippet above can be copied and pasted directly into your claude_desktop_config.json file — no editing required.